Privacy policy

We take the protection of your personal data very seriously. We therefore process your data solely on the basis of statutory regulations (GDPR, German Telecommunications Act (TKG) 2003). This data protection information tells you about the most important aspects of data processing on our website.

Contact with us

If you contact us by email or using the form on the website, we will save the data you provide for six months, for the purpose of responding to your request and replying to any follow-up queries. We will not disclose this data to anyone else without your consent.

Name and contact details of the controller pursuant to Article 4(7) of the GDPR

Company: Brunner KG
Addresst: Wildschönauerstraße, Niederau 206 , A-6314 Wildschönau
Tel. +43 5339 8247
E-Mail: info(at)hotelwastlhof.at

Contact: Margit Brunner

 

 

Security and protection of your personal data

We consider it our primary task to maintain the confidentiality of the personal data provided by you and to protect it from unauthorised access. We therefore exercise the utmost care and apply state-of-the-art security standards to ensure maximum protection of your personal data.

As a private company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the provisions of the German Federal Data Protection Act (BDSG). We have taken technical and organisational measures to ensure that the regulations on data protection are observed both by us and by our external service providers.

Children

Our services are aimed at adults. Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.

Terms

Legislation requires that personal data be processed lawfully, in good faith, and in a manner understandable to the data subject (“lawfulness, fairness, transparency”). In order to guarantee this, we hereby inform you about the individual legal definitions of terms which are also used in this privacy statement:

1.     Personal data

“Personal data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

2.     Processing

“Processing” is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.”

3.     Restriction of processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future.

4.     Profiling

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location, or movements.

5.     Pseudonymisation

“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

6.     Filing system

“Filing system” means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.

7.     Controller

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

8.     Processor

“Processor” means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

9.     Recipient

“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

10.  Third party

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

11.  Consent

“Consent” of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

Lawfulness of processing

The processing of personal data is lawful only if there is a legal basis for it. The legal basis for processing pursuant to Article 6(1)(a) of the GDPR may in particular include:

a.     the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

b.     processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

c.     processing is necessary for compliance with a legal obligation to which the controller is subject;

d.     processing is necessary in order to protect the vital interests of the data subject or of another natural person;

e.     processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information on the collection of personal data

(1) In the following we tell you about the collection of personal data when you use our website. Personal data may include your name, address, email address, and user behaviour.

(2) If you contact us by email or by using a contact form, we will store the data you provide (your email address and, if you provide them, your name and telephone number) for the purpose of responding to your questions. The data collected for this purpose will be erased as soon as its storage is no longer required, or its processing will be restricted if we are obliged by law to retain it

Duration of personal data storage

The criterion determining how long personal data is stored is the statutory retention period After this period has expired, the relevant data will be routinely erased, unless it is still required to perform or initiate a contract.

Collection of personal data when you visit our website

If you use our website for purely informational purposes, i.e. if you do not register or otherwise transmit any data to us, we will only collect the personal data that is transmitted by your browser to our server. If you wish to view our website, we will collect the data that is technically required for us to display the website and ensure its stability and security (legal basis is Article 6(1)(f) of the GDPR).

–       IP address

–       Date and time of request

–       Time zone difference to Greenwich Mean Time (GMT)

–       Content of the request (specific page)

–       Access status/HTTP status code

–       Volume of data transferred

–       Website from which the request originates

–       Browser

–       Operating system and its interface

–       Browser language and version.

Cookies

(1) In addition to the data set out above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your computer and are associated with the browser you use on your hard drive. Certain information is sent to the location that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They are used to make our website more user-friendly and effective as a whole.

If you deactivate cookies, you may not be able to use the full functionality of our website. 

(2) This website uses the following types of cookies, the scope and functionality of which are set out below:

–       Transient cookies (see a.)

–       Persistent cookies (see b.)

a.     Transient cookies are automatically deleted when you close your browser. They, in particular, include session cookies, which save a session ID that can be used to associate a range of requests from your browser with the shared session. This allows your computer to be recognised the next time you visit our website. Session cookies are deleted when you log out or close your browser.

b.     Persistent cookies are automatically deleted after a specified period that may vary depending on the cookie. You can delete cookies at any time by going to your browser’s security settings.

You can configure the settings in your browser as you wish and, for example, choose to opt out of third-party cookies or all cookies. “Third-party cookies” are cookies that are set by a third party and thus not by the website you are currently visiting. Please note that you may not be able to use the full functionality of this website if you choose to deactivate cookies.

Other functions and services on our website

(1) In addition to using our website for purely informational purposes, you may choose to make use of various services that we offer. To do so, you must generally provide further personal data that we use to provide the services and which are governed by the principles of data processing set out above.

(2) In some cases, we use external service providers to process your data. We take great care in selecting and contracting such providers, who are bound by our instructions and subjected to regular checks.

(3) We may also pass on your personal data to third parties if we offer promotions, competitions, contracts, or similar services together with partners. You will receive more information on this when providing your personal data or at the end of the description of the offer or service.

(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this in the description of the offer or service.

Newsletter

(1) By providing your consent, you may subscribe to our newsletter, which we use to inform you about our latest offers. Advertised goods and services are listed in the declaration of consent.

 (2) We use the double opt-in procedure for subscriptions to our newsletter. This means that, after you have registered, we will send an email to the address you provide, asking you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your data will be blocked and automatically deleted after a period of one month. In addition, we save your IP addresses and the times at which you register and confirm your registration. The purpose of this procedure is to verify your registration and be in a position to investigate any possible misuse of your personal data.

(3) The only item of mandatory data required to receive the newsletter is your email address. Providing any further, separately requested data is voluntary; it is used to address you personally. Following your confirmation, we will save your email address for the purpose of sending you the newsletter. The legal basis is Article (a) of the GDPR.

(4) You may revoke your consent to receive the newsletter or unsubscribe at any time. You can withdraw your consent by clicking on the link provided in every newsletter email, by using this form on the website, by email to info@hotelwastlhof.at, or by sending a message to the contacts listed in the “Legal information” page of this website.

(5) Please note that we evaluate your user behaviour when sending the newsletter. For the purpose of this evaluation, the emails we send contain what are known as web beacons/tracking pixels, which represent one-pixel image files saved on our website. We link the data set out in Section 3 and the web beacons with your email address and a unique ID for the purpose of evaluation. Your data is collected exclusively using a pseudonym, i.e. the IDs are not linked to your other personal data and cannot be associated with you personally. You may object to this tracking at any time by clicking on the separate link provided in every email or otherwise notifying us using another contact method. Your data will be stored for as long as you remain subscribed to the newsletter. If you unsubscribe, we will store you data anonymously for purely statistical purposes.

 

 

Google Analytics

 

(1) This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are saved on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the USA. If IP anonymisation is activated on this website, Google will, however, truncate the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to and truncated by Google servers in the USA. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing the website operator with other services relating to website usage and internet usage.

(2) Google will not associate your IP address with any other data held by Google.

(3) You may prevent the saving of cookies by adjusting the settings appropriately in your browser; however, we would like to point out that if you do so, you may be unable to utilise the full functionality of the website. You can also prevent Google’s collection and use of the data (including your IP address) generated by the cookie by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=de.

(4) This website uses Google Analytics with the “_anonymizeIp()” extension. This truncates IP addresses for further processing, thereby preventing any association with you personally. If data that may enable an association with you personally is collected, it will be removed from processing and the personal data will be promptly deleted.

(5) Our legitimate interest in using Google Analytics is to analyse our website and be able to improve it on a regular basis. Using the statistics we thus obtain, we can improve our website and make it more interesting for you as a user. In the exceptional case that personal data are transferred to the USA, Google has acceded to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6(1)(f) of the GDPR.

(6) Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of service

www.google.com/analytics/terms/de.html, data protection overview: www.google.com/intl/de/analytics/learn/privacy.html, and the privacy policy: www.google.de/intl/de/policies/privacy.

(7) This website also uses Google Analytics for the cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate cross-device analysis of your usage by going to your customer account and clicking on “Personal data” in “My data”.

 

Google Maps

(1) We use Google Maps on this website. This allows us to display interactive maps directly on the website and allows you to make convenient use of the map function.

(2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. The data collected on our website during your visit are also transmitted. This takes place irrespective of whether Google provides a user account via which you are logged in or whether there is no user account. If you are logged into Google, your information will be directly associated with your account. If you do not wish to be associated with your Google profile, you must log out before activating the button. Google stores your data in user profiles and uses them for purposes of advertising, market research, and/or demand-oriented design of its website. Such an evaluation takes place in particular (even for users who are not logged in) for the provision of demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. Contact Google to exercise this right.

(3) You will find more information on the purpose and scope of the data collection and its processing by the plugin provider in the provider’s privacy policies. There you will also find further information about your rights and the setting options to protect your privacy: www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has acceded to the EU-US Privacy Shield www.privacyshield.gov/EU-US-Framework

 

Your rights

You are entitled to a right of access, rectification, erasure, limitation, data portability, withdrawal, and objection. If you think that the processing of your data infringes data protection law or your data protection rights in some other way, you may lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

(1) Withdrawal of consent

If processing of personal data is based on consent, you have the right, at any time, to withdraw this consent. The withdrawal of consent will not affect the lawfulness of the processing carried out on the basis of the consent prior to withdrawal.

You may contact us at any time to exercise your right to withdraw consent.

(2) Right to confirmation

       You have the right to obtain from the controller confirmation as to whether or not personal data concerning you is being processed. You may request this confirmation at any time by using the contact information set out above.

(3) Right of access

       If personal data is processed, you have the right, at any time, to obtain access to the personal data and the following information:

a.     the purposes of processing;

b.     the categories of personal data concerned;

c.     the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;

d.     where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;

e.     the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;

f.      the right to lodge a complaint with a supervisory authority;

g.     where the personal data are not collected from the data subject, any available information as to their source;

h.     the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 of the GDPR relating to the transfer. We will provide a copy of the personal data undergoing processing. For any further copies you requested, we may charge a reasonable fee based on administrative costs If you make the request by electronic means, and unless otherwise requested by you, the information will be provided in a commonly used electronic form. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.

(4) Right to rectification  

       You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

(5) Right to erasure (“right to be forgotten”)

       You have the right to obtain from the controller the erasure of personal data concerning you without undue delay, and we have the obligation to erase personal data without undue delay where one of the following grounds applies:

a.     the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

b.     the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing;

c.     the data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR;

d.     the personal data have been unlawfully processed;

e.     the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;

f.      the personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure (“right to be forgotten”) does not apply to the extent that processing is necessary:

–       for exercising the right of freedom of expression and information;

–       for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

–       for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3) of the GDPR;

–       for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or

–       for the establishment, exercise or defence of legal claims.

(6) Right to restriction of processing

       You have the right to obtain from us restriction of processing where one of the following applies:

a.     the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

b.     the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;

c.     the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;

d.     the data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted under the conditions set out above, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

In order to exercise the right to restrict processing, the data subject may contact us at any time using the contact information set out above.

(7) Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

a.     the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) of the GDPR; and

b.     the processing is carried out by automated means.

In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability shall be without prejudice to the right to erasure (“right to be forgotten”). That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) of the GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), you, on grounds relating to your particular situation, have the right to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

You may exercise your right to object at any time by contacting the controller.

(9) Automated individual decision-making/profiling

As a responsible-minded company, we do not carry out any profiling.

(10) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes this Regulation.
In Austria, the competent supervisory authority is the data protection authority.

(11) Right to an effective judicial remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you have the right to an effective judicial remedy where you consider that your rights under this Regulation have been infringed as a result of the processing of yourpersonal data in non-compliance with this Regulation.

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